An unboxed item is new or like new but may lack original packaging. It could be a display model or open-box return, and is fully functional. All unboxed items are thoroughly inspected to meet our quality standards.
A fragrance tester is a brand-new, unused product with the same scent as the original. It may come in plain packaging without a decorative cap, allowing us to offer it at a lower price.
Very disappointed it was a gift for someone and I cannot give it because they’re on no caps on the bottles. It looks damaged emailed Haircareandbeauty.com and they says that’s how it comes, which is incorrect cause it shows them with the caps very disappointed in this company. Be careful on ordering anything.
Our apologies for any misunderstanding. These are tester bottles that come without caps, as shown in the product photo and description. We always stand behind our products and, in this case, offered the buyer a full refund to ensure satisfaction.
