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Return Policy

  • We will always accept returns for a full refund as long as it is within 30 days of order delivery date and items are unopened, unused and in original packaging.
  • Please call our Customer Care Dept. at (855) 424-7123 or email us at haircareandbeauty@gmail.com to arrange for the return.
  • We do not refund shipping charges if you refuse to accept packages sent.
  • Any package that is returned to us, undeliverable for insufficient or wrong address is subject to a refund less our actual shipping cost.
  • Please allow 7-10 days for your return to be processed and refunded, once it has been received and inspected at our warehouse.

We reserve the right to refuse any return if there are:

  • Any signs of wear.
  • Parts of the item are missing.

 
Buyer is responsible for a return shipping fee of $8.99.This will be deducted from the refund total

 

Damaged, Defective, or Incorrect Items
We try to always provide the highest level of service possible. If there is a problem with your order, please begin by contacting Customer Care immediately at 1 855 424-7123 or email us at info@haircareandbeauty.com Please provide as much information as you can about the problem, including your order number, the name of the affected products, and whether you prefer a refund or replacement. A Customer Care Specialist will respond to you as quickly as possible.

 

Your complete satisfaction is guaranteed.