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Return Policy

  • We will always accept returns for a full refund as long as it is within 30 days of order delivery date and items are unopened, unused and in original packaging.
  • Please call our Customer Care Dept. at (855) 424-7123 or email us at info@haircareandbeauty.com to arrange for the return.
  • We do not refund shipping charges if you refuse to accept packages sent.
  • Any package that is returned to us, undeliverable for insufficient or wrong address is subject to a refund less our actual shipping cost.
  • Please allow 7-10 days for your return to be processed and refunded, once it has been received and inspected at our warehouse.

Damaged, Defective, or Incorrect Items
We try to always provide the highest level of service possible. If there is a problem with your order, please begin by contacting Customer Care immediately at 1 855 424-7123 or email us at info@haircareandbeauty.com Please provide as much information as you can about the problem, including your order number, the name of the affected products, and whether you prefer a refund or replacement. A Customer Care Specialist will respond to you as quickly as possible.


Your complete satisfaction is guaranteed.